Hello! No, you don’t have to purchase it again, as the game is not tied to your TikTok account. If you have further questions, feel free to reach out atlivegameyouplay@gmail.com :)
Hello! The "Your IP or Country might be blocked by TikTok" message from the server can sometimes be inaccurate. If the problem isn’t IP-related, it could be due to one of the following reasons:
- Sometimes the server doesn’t respond if your Live stream is age-limited and may display that message. To test this, try starting your stream without enabling the “Audience controls” in TikTok Live Studio. You’ll find this option at the bottom of the first screen when you press “Go LIVE.”
- Make sure you start your Live stream before connecting the game.
- When entering your username, please omit the “@” symbol as requested.
If the issue persists, it may indeed be IP-related. A solution is to use a VPN, as connecting from a different country, preferably the USA, should resolve this.
If you need further assistance, please contact me via livegameyouplay@gmail.com, I will gladly help! :)
Hello! If you’re experiencing any issues with the app, please don’t hesitate to reach out to me at livegameyouplay@gmail.com, I’d be happy to help! As for the refund, the process is managed by itch.io support, so you’ll need to contact them directly for assistance and refund process.
Hey, So the game works but, maybe too well. Tiktok will always ban the use of gifts on your stream if you play this or the other game (ball blitz racing) which makes this purchase quite useless.
Hello! As you may know, all TikTok Live games can be affected by restrictions and no one can guarantee 100% that it won't happen. However, several factors influence the likelihood of restrictions occurring. To help mitigate this issue, I have implemented features such as random/scrolling/turned-off "gift instructions", hiding players' names and more. Tips and suggestions for avoiding restrictions are available in the provided "Help Guide & Tips" document.
If you need further assistance or have any questions, feel free to reach out at livegameyouplay@gmail.com.
Hello! I just tested everything, and everything seems fine. I'm not sure if there were any main server interruptions at the time you tried to connect. If the problem persists, please contact me at livegameyouplay@gmail.com and attach a screenshot of the issue, I will gladly help! :)
Hello! In the provided "Help Guide & Tips" document, there are detailed step-by-step instructions on how to install the app on an Android device. The installation procedure is the same as any other, involving unpacking the .zip file and installing the .apk. If you have difficulty understanding it in English, you can copy the text and use Google Translate or a similar app to translate it.
If you need further assistance, please contact me via livegameyouplay@gmail.com for faster support.
Hello! Thank you for the suggestion, I’ll definitely consider it! In the meantime, you might want to check out the “Help Guide & Tips” document for some ideas to expand your audience. Suggestions include using “fake” players, lowering the required number of gifts, using a webcam/mic, adding music and more. If you have any additional suggestions, feel free to reach out at livegameyouplay@gmail.com. :)
Hello, i got problem with connecting to Plinko Plus, i downloaded game and it worked a couple od hours, after that, problem with connecting to game, doesn't want to connect it said Try Connecting Again, and like that over and over again, but yesterday was no issues, how is it possible and how to fix this, connected to VPN, runned Live on Tiktok, everything is fine, because as i said, yesterday worked just fine, until yesterday eavning, thats when all started, if you need anymore information about this problem, let me know i can provide a video or anything that u need for fixing my problem, i gave money for this guys.....
Hello! I've responded to you in more detail via email, but I’ll provide a brief summary here as well. As stated in the “Help Guide & Tips” document, if you’ve tried to reconnect too many times in a short period, please wait about 10 minutes or use a VPN to change your IP address. Also, I'm currently working on an update that will improve the overall connection. It’s going to be released very soon :)
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Hi, when I purchased the game. If I change my TIKTOK account, do I need to purchase it again?
Hello! No, you don’t have to purchase it again, as the game is not tied to your TikTok account. If you have further questions, feel free to reach out atlivegameyouplay@gmail.com :)
Hello! The "Your IP or Country might be blocked by TikTok" message from the server can sometimes be inaccurate. If the problem isn’t IP-related, it could be due to one of the following reasons:
- Sometimes the server doesn’t respond if your Live stream is age-limited and may display that message. To test this, try starting your stream without enabling the “Audience controls” in TikTok Live Studio. You’ll find this option at the bottom of the first screen when you press “Go LIVE.”
- Make sure you start your Live stream before connecting the game.
- When entering your username, please omit the “@” symbol as requested.
If the issue persists, it may indeed be IP-related. A solution is to use a VPN, as connecting from a different country, preferably the USA, should resolve this.
If you need further assistance, please contact me via livegameyouplay@gmail.com, I will gladly help! :)
Hello ! I need refund Plinko Plus please . Thank you
Hello! If you’re experiencing any issues with the app, please don’t hesitate to reach out to me at livegameyouplay@gmail.com, I’d be happy to help! As for the refund, the process is managed by itch.io support, so you’ll need to contact them directly for assistance and refund process.
I tried to purchase ball blitz by itself.. because i already have plinko. but now i have 2 plinko and need refund ball blitz phase
Hello! As I mentioned in my reply to your email, don’t worry, it’s going to be sorted out! Just follow the instructions mentioned there :)
Hey,
So the game works but, maybe too well.
Tiktok will always ban the use of gifts on your stream if you play this or the other game (ball blitz racing) which makes this purchase quite useless.
Hello! As you may know, all TikTok Live games can be affected by restrictions and no one can guarantee 100% that it won't happen. However, several factors influence the likelihood of restrictions occurring. To help mitigate this issue, I have implemented features such as random/scrolling/turned-off "gift instructions", hiding players' names and more. Tips and suggestions for avoiding restrictions are available in the provided "Help Guide & Tips" document.
If you need further assistance or have any questions, feel free to reach out at livegameyouplay@gmail.com.
I can't connect. I've tried everything mentioned in the comments and the tips in the help sheet, but nothing works.
Hello! I just tested everything, and everything seems fine. I'm not sure if there were any main server interruptions at the time you tried to connect.
If the problem persists, please contact me at livegameyouplay@gmail.com and attach a screenshot of the issue, I will gladly help! :)
quiero utilizar desde Android no tengo PC en el manual no explica bien y está en inglés solución lo acabo de comprar
Hello! In the provided "Help Guide & Tips" document, there are detailed step-by-step instructions on how to install the app on an Android device. The installation procedure is the same as any other, involving unpacking the .zip file and installing the .apk. If you have difficulty understanding it in English, you can copy the text and use Google Translate or a similar app to translate it.
If you need further assistance, please contact me via livegameyouplay@gmail.com for faster support.
Hello! I'm just wondering if you can integrate tiktok comments to this game as well for more activity.
I bought this a few days ago and I haven't got any frequent players yet when I go Live. I'm hoping that changes soon!
Hello! Thank you for the suggestion, I’ll definitely consider it! In the meantime, you might want to check out the “Help Guide & Tips” document for some ideas to expand your audience. Suggestions include using “fake” players, lowering the required number of gifts, using a webcam/mic, adding music and more. If you have any additional suggestions, feel free to reach out at livegameyouplay@gmail.com. :)
Hello, i got problem with connecting to Plinko Plus, i downloaded game and it worked a couple od hours, after that, problem with connecting to game, doesn't want to connect it said Try Connecting Again, and like that over and over again, but yesterday was no issues, how is it possible and how to fix this, connected to VPN, runned Live on Tiktok, everything is fine, because as i said, yesterday worked just fine, until yesterday eavning, thats when all started, if you need anymore information about this problem, let me know i can provide a video or anything that u need for fixing my problem, i gave money for this guys.....
Hello! I've responded to you in more detail via email, but I’ll provide a brief summary here as well. As stated in the “Help Guide & Tips” document, if you’ve tried to reconnect too many times in a short period, please wait about 10 minutes or use a VPN to change your IP address. Also, I'm currently working on an update that will improve the overall connection. It’s going to be released very soon :)